This tour was one of the first things I booked for my Napa trip. Really wanted to have the experience of the trolley. Unfortunately, that day rained and we had to be transported in a large limo bus. I was very dissapointed at the fact that I booked it for the trolley experience, not for the winery experience because you have to pay them seperate. And the company does not cancel the event if it rains, so you won't get your money back. We visited 2 wineries and a restaurant for the lunch, where you can have a tasting while eating. The wineries were nice and the restaurant too, but I expected more wineries.
However, our driver Brian was very nice, knowleadgeable and was alway checking on us during the tours. We had a great group, honestly the driver and the group made me forget about my dissapointment and I had a good time. But I honestly believe that many people like me, book this tour for the trolley experience, and that if weather does not allow the experience to happen, to cancel and reimburse the money because you don't get what you payed for. At the end, I realized that I ended up paying way more for transportation, which I could've just driven myself to the same places and pay the entry fee anyways. And that's why I give this tour and "average" rating.
In the other hand, I did the Sonoma Wine Trolley and the experience was WAY more different and WAY more enjoyable.
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Oct 2022
Very sorry for the rain, We never like sending out anything other than a trolley but for safety and comfort during a rain we always decide to send out a bus. We do state on our website and on viators that if there is inclement weather we do send out a bus.