First the person we scheduled with told us we would be picked up between 8:30 and 9:00, and we weren’t picked up until 9:50. Although we enjoyed the mix of music and information our guide used to show the city, he dropped us at a cafe for a break which never had the time to serve us. We barely got restroom breaks. Then he dropped everyone off at their hotel or place of choice. He told my husband and I if we got off, it would only be a couple blocks to our hotel. We ended up walking 7 city blocks in 100 degree heat. I wouldn’t do it again.
Відповідь від хоста
Jun 2022
We are sorry that the miscommunication happened. This is an occasional problem when our guests book through a third party. Our morning city tours are always scheduled for pickup between 9:30am and 10:00am. The 3 hour tour is then from 10:00am to 1:00pm and drop-off is between 1:00pm - 1:30pm. It is a bus tour with only two short stops and this is the case in order to cover all that the city has to offer. As for drop-off, that was clearly a miscommunication on the driver's part. We do apologize for that.