I didn't really find the tour valuable for this attraction. I didn't walk away with a "wow" factor
travelled at expense by taxi only to find out it was closed. Whilst the tour guide was pleasant and tried to make best of a poor situation. at -9 degrees and icy sidewalks, we had to abandon less than an hour.
again no communication or notice, its all well and good booking through viator, however, who takes ownership, accountability to keep people in formed. You have all my details, but choose not to use them to deliver a better customer outcome. NPS 1
The tour and guide was good, but would have liked to have spent the entire 2 hours touring the High Line and learned more about the buildings along side the High Line, plant life and excluded the Chelsea Market.