The coordination for this experience was not well thought out and led to us missing a key part of what we purchased. We had purchased tickets to visit the Statue of Liberty, Ellis Island, and the 9/11 Museum starting at 12:15. When we arrived, we were told we wouldn’t leave until 1:00. Once we did leave, we spent time talking about Battery Park before actually getting in line for the ferry. The line took close to two hours to go through and we ended up with only 29 minutes at the Statue of Liberty and 30 minutes on Ellis Island before returning. By the time we arrived at the 9/11 museum, we were not allowed entry because it was after 4:00. The guide did not realize what our purchased package consisted of and we did not receive the experience we paid for.