On arrival, we rang the telephone number given and the driver was already waiting outside for us. He was smart and polite and the car was immaculate. He wasn't very talkative like some drivers are but he was polite and helpful. We had already paid up front for the trip and I was intending giving him a tip but he said we owed $3.50 for something or other so I Just gave him $5.
No issues on the way back to the airport because we managed to get through on the phone to re confirm the day before, but i have to say, this is still a hassle when you have to make international calls on a UK mobile. surely the fact that i have already paid for the trip and stated pick up times/flight details etc there should be no need to re confirm!
No delay on arrival at Airport. Driver Luke was very pleasant and car was very comfortable. Would use again.