Service was good. I hadn't been to Washington DC before, so I chose this service to make sure I would have transportation available once I arrived at the airport. As it turned out, there were plenty of taxis available at a cost of about 20 from DCA to downtown around the White House. So paying 50 for this service along with 14 cash was a bit much in my case, when a taxi would have been sufficient at a third the price.
14.50 fee upon arrival to airport. was not aware of that before making reservations. Not using your Company again for Airport Transfer.
We told the company we had 6 people, and probably 2 pieces of luggage for each person. We barely all fit in the small van they sent, and the luggage had to go between the seats and on people's laps. They were not prepared.