I contacted this company as recommended by the Concierge Desk of The Enchantment Resort in Sedona, AZ where we were staying for several days. During our visit to AZ we wanted to tour the Grand Canyon. Typically when I, or if with my family visit a new place we align ourselves with Private Tour Guides as we feel this is the best value for our dollar in terms of a one-on-one educated overall experience. Our guide that day was Rick and he was just amazing. We did meet Steven "Benny" Benedict who runs this operation and the 2 gentleman couldn't have been nicer. That particular day could have been just a disaster with the weather conditions at the Canyon and our private helicopter tour canceled, aside from the fact that the day before we had to put down 1 of our beloved pets; our 12 year old lab Lacey. But Rick, he was like a storm chaser and despite the rain, sleet, hail, snow, fog and wind...managed to stay with us find us a patch of sun and sky where we viewed the magnificent Canyon. He had us laughing and going from view site to view site in places through out the Park that most would not know. WE VOWED we will return and do our hike and do our helicopter tour hopefully with better weather conditions. Prior to our arrival both Benny and Rick were in touch with us as promised. Absolutely wonderful operation. Knowledgeable, dependable and pleasant. When you spend a day with someone, you want this as well as someone who knows all the nooks and crannies and "places" to go including .... clean bathrooms! Wont disappoint.