Our original plan was to use this to get to the San Diego Zoo. Then we decided to use it to get acquainted with San Diego. A much better idea! We were staying in Coronado, and caught the trolley there. The employee working in Coronado, Maggie, was exceptional. Not only could she answer our questions, but she gave us great advice. Her enthusiasm and knowledge started our trip off right. Our first driver, Jack, was wonderful; he had lots of "inside" information that he shared with us - with great enthusiasm. We got off in Little Italy. After taking in the Wednesday farmer's market and wandering around, we took the advice of a lady we met at breakfast and wandered down to the waterfront - getting off the trolley route. We took a harbor cruise, than back to Little Italy for lunch. The last portion of our trolley experience was ok, but our driver was harder to understand than Jack was, and while he did know a lot, he was too low key. But overall, this was an outstanding experience, and I would absolutely recommend it to any first time visitor.