We have experienced Ghost Tours all around the country. This was our first visit to Savannah. First of all, you have to make your way down to River Street which happens to be the busiest street in Savannah and the hardest to try and find a parking space in one small lot, unless you get there in early afternoon.
There are NO public restrooms near the ticket office where you need to check in and get a sticker. While people were comming onto the trolley, our guide decided to go over various safety procedures and noting that masks were mandatory. I was informed that the ban was lifted a few days earlier. One lady was informed at the check in that if she didn't have a mask she couldn't get on the trolley. She asked if they had one and was told no, that she had to go buy one. Another rider on the trolley didn't have one and the guide went and got her one from the check in booth that mentioned they didn't have any?
The guide was friendly and courteous, however, when we approached a point of interest, he started talking before we actually got to the house and the trolley didn't slow down, so if you were up front, you got a much better presentation.
During our ride, the guide acted like he was talking to a group of 12 year olds.
He liked the "BOO" factor and tried rasing his voice to scare you.
We went into one home and moved pretty quick from room to one since other groups were already comming into the house.
I suggest taking a little time and tell the story as you slow down or at least pause a few moments at each site.
At the end they had a story telling session that frankly had nothing to do what I would call a Ghost Tour other then a "BOO" factor event!
We took a regular sightseeing tour of Savannah the next day and we learned more about Ghosts on that tour then the actual Ghost tour itself.
However the good news was that the weather was nice which made a nice ride around Savannah.