I messaged Cribbs before we went to Savannah to get information on renting scooters. They answered right away and were helpful with my questions. I called a couple of days later and reserved four scooters. When we arrived, he explained how the scooters worked. Our kids (young adults) had never ridden a scooter before so he helped the kids. We all took a test drive and he came with us which was reassuring. We drove back into the historic district and did our own tour of the city. A much easier way to see Savannah!!