Hello!
We are very sorry to hear that neither tour met your expectations. We honestly were surprised to hear of this based on looking into who your guides were for the tours. As to the experience on the culinary tour, you are absolutely right that there are a number of foods that make Charleston unique and special. All of the food offerings on the tour has something to do with our history, even if it is not what is expected. For example, you brussell sprouts were grown around the rice fields to help draw salt from the soil because salt will destroy rice plants during cultivation. Storms and hurricanes would dump salt water on the fields so growing brussell sprouts, cabbage, collard greens, etc. were very common on many Low Country menus for that reason.
Ultimately, the experience of any tour is not based on the content, but on the guide. Expectations differ greatly from guest to guest, and it is the responsibility of the guide to do everything in his or her ability to meet all of the those expectations. At times, the guide will miss meeting those expectations. It can be due to personality conflict, depth of knowledge, differing interests, etc. Clearly, the guides you had did not meet your expectations. We stand by our guides, but always want to do better. Perhaps by taking another tour with a different guide, you might have a different opinion. We believe in complete satisfaction or your money back, so we are more than happy to offer a refund. We also are willing to prove our reputation as the best in town with another tour when you return. Feel free to reach out to our Tour Guide Manager, Andrew Kuhn, at
[email protected] to discuss further. Thanks for the feedback and for visiting with us in Charleston!