Surf HNL: Уроки серфінгу Ala Moana!!!

Огляд

Урок серфінгу додасть чудового тренування та веселощів вашій відпустці на острові Оаху. Навчіться мистецтву висити 10 за допомогою уроку від кваліфікованого інструктора на пляжі Ала-Моана, лише за кілька хвилин від Вайкікі. Після деякої практики підніміться на дошку та спіймайте хвилі. Виберіть приватний або невеликий груповий урок серфінгу, який починається рано або опівдні, залежно від ваших уподобань.

Місто: Оаху

Mon 24 Feb

Інші дати

Обрати дату можна вже на сайті бронювання

Починаючи з $139.00

Забронювати

Mon 24 Feb

Починаючи з $139.00

Забронювати

Нью-Йорк Tours

Унікальний досвід (21) Подорожі та транспортні послуги (103) Тури, екскурсії та круїзи (113) Квитки та перепустки (47) Квитки та перепустки на спортивні події (1) Мала група (6) Сезонні та особливі випадки (41) Застосовані санітарні заходи (697) Заходи на свіжому повітрі (20) Ймовірно, буде розпродано (6) ЛГБТ-дружні тури (4) Зручно для дітей (7) Добре, щоб уникнути натовпу (147) Їжа та напої (27) Відмінна якість (73) Заняття та семінари (8) Найкраще перетворення (18) Аудіогіди (3) Мистецтво та культура (135) Віатор Плюс (38)

Що включено

Досвідчений рятувальник, сертифіковані інструктори з реанімації

Гідрокостюми та рятувальні жилети

До обраних готелів доступний транспорт

Спорядження для серфінгу, таке як рифове взуття, дошка для серфінгу, повідець, захисний щиток з довгими рукавами

Ніколи не більше 4 студентів/інструктора

1-годинний урок серфінгу

Додаткова інформація

Підходить для будь-якого рівня фізичної підготовки
Мінімальний вік становить 12 років для групових бронювань
Мінімальний вік становить 5 років для приватних бронювань
Соціальні дистанціювання, яке дотримується протягом усього досвіду
Регулярна санітарна обробка зон з інтенсивним рухом людей
Регулярна перевірка температури для персоналу
Перевірка температури для мандрівників після прибуття
Безконтактний оплата чайових і надбавок

Політика скасування

Щоб отримати повне відшкодування, скасуйте принаймні за 24 години до запланованого часу відправлення.

Відгуки (39)

alidaho

Dec 2019

Excellent. My instructor picked me up from my hotel and took me to a uncrowded beach. After some instructions he took me out. I got up and rode several times. Had a blast. My instructor was great.

csbowen

Jul 2019

My 3 kids had a wonderful time in their surf lesson. The instructors were very nice and made sure the kids had on rash guards and booties so that they were comfortable. All three (ages 8, 12, 16) were able to stand up and surf a few waves by the end of the hour. Got some great pictures!

Відповідь від хоста

Oct 2019

Aloha! Mahalo for the great review and having your kids surf with us. Glad you got some pics, that's some great memories for sure. Hope to see you all back soon! Aloha, Ray SurfHNL

Brian C

Aug 2018

I reserved a 2 hour group lesson for 8 people. The reservation process was smooth, and we were asked to constitute 2 groups of 4 and asked for our weights and shoe sizes, and we informed of the pick up time, provided with a voucher and were all set. Pick up was smooth and on time. When we arrived, we were provided with rash guards, reef shoes, boards and had a good dry land introduction. We took to the water, and that is where, as they say, it all went off the rails. There were no "groups of 4". The teenage girls and one of the adults got up and seemed to receive proper instruction. This is what I was told after the fact as I did not see any of this. Myself and one of the other adults were adrift and received no instruction at all. The staff blamed us for this, and told us it was our own fault because we drifted. The other adult (not I, thankfully!) fell into the water and required 90 minutes of medical attention as she was incapacitated from swallowing sea water. Thankfully, as I am physician, I provided the supervision and EMTs did not have to be called. If I wasn't there, the situation was of such severity that intervention would have been required. The staff was nowhere to be found. The staff came to get me out of the water after one hour to tell me the lesson was over. I had been paddling about for an hour without supervision. I informed them that it was booked for 2 hours, and they told me I was wrong. They had not bothered to verify the voucher at check in. When we were out of the water, I showed them the voucher. They told me the voucher was wrong. When we returned to our hotel, one of the staff asked to come in to speak to our concierge who did the booking. He accused our concierge of making Surf HNL look bad (within my earshot) and offered no apology of any kind. All of this was our fault. The only "remedy" was to offer us a refund of the difference between a one hour and a two hour lesson. The staff failed to check the voucher at initial presentation. If they had, the 1 vs. 2 hour issue would not have occurred. They would have given us 2 hours then, offered to reschedule to 2 hours another time, or had us agree ahead of time to one hour. Next, out on the water, there would have been adequate supervision of all 8 of us. With respect, the job of Surf HNL. Next, when the mistake was noted, Surf HNL abdicated all responsibility about it. This is both unprofessional and unethical. I gave management of Surf HNL a whole week to respond to this before posting this review. They claim to have behaved in an exemplary fashion, and lay all the blame on the hotel concierge (who, in their words, requires "education") and myself, who does not appreciate everything that was done for me. I was also accused of being rude to the staff. After asking politely for redress repeatedly, I will admit to a single swear word, for which I apologized in real time. The market for surf lessons in Waikiki is crowded. even if we limit it to those that pick up at hotels, provide shoes and rash guards and offer a range of lessons (surf/SUP, private/semi-private/group), it is still crowded. Surf HNL is problematic in at least three respects: 1. When, according to them, a mistake in the booking was made, they did not offer proper redress, and engaged in an immediate blame game. 2. In the water, they did not ensure proper safety of the students in their charge. 3. When given a chance to address issues after the fact, they doubled down, and ramped up the blame game. I do believe they do not think they did anything wrong. Please consider other vendors for your surf lessons in Waikiki. If you decide to go ahead with Surf HNL, I strongly advise you to ask all the hard questions ahead of time and call out any issues quickly so that you do not run into the same problems our 3 families did.

Відповідь від хоста

Aug 2018

Aloha Brian, Thank you for taking the time to give us a review. We are sorry that it is less than stellar and that you did not have a good experience. We hope the other member of your Ohana had a good time. It was a group of 8 and we sent out an extra instructor to ensure your safety. I thought after our interactions that we rectified the situation. I apologize that you are still unhappy with the Aloha that we have shown you. We did do our best to accommodate You and Your Ohana. Please feel free to contact us and discuss this further. Sending Love & Aloha your way. Mahalo, Raynette