Management was rude and unaccomodating. I was taking pictures of my kids when a woman asked me to put my camera away because there were kids there that didn't want their picture taken. I assured her I was only taking pictures of my own children and even showed her my photos to prove that. Within seconds of this encounter a female "manager" ORDERED me to put away my phone, which at this point I did as I did not want to ruin my children's experience. Within minutes, THE SAME WOMAN (the original one who asked me to stop taking pictures) had a camera and was taking pictures with MY KIDS IN THEM! While shocked, I kept quiet, again as to not ruin my children's experience.
When said rudeness was brought to the managers attention calmly and with respect, as we were leaving the manager then threatened to call the police and have me removed from the premises. This was all in front of my children, one of which is 4 and found the whole experience quite traumatic. The woman even threatened my 14 yr old daughter who said "WHAT?" when the manager accused me of being difficult "The entire time"! Before this encounter, my family had so much fun, we were quiet, followed every rule asked of us and we even bought more flights for a future visit, which now, after being treated the way we were treated is highly unlikely.
The Manager was a woman in her 40's maybe late 50's. The rest of the staff was great and very respectful and fun. What a shame that one person could ruin the memory of what should have been a wonderful family outing.
SHAME ON YOU for threatening a little girl with arrest for saying ONE WORD, and for doing the same to a father of 3 young kids just for voicing constructive criticism for what seemed like arbitrary and unfairly imposed rules which were posted nowhere and seemed to only apply to me.