You have the impression of being livestock. We were parked on chairs during 1h30 before the trip. People were not friendly. We were always waiting for informations but nothing... The pilot didn't introduce himself and never talked to us. For this prestation and for the price, you have to be considered a minimum, no ? We were 35 mn late (because of traffic jams and in spite of our departure one hour before) so we have been charged 100USD more per person, even for my 2 kids of 4 and 7. But they made a trip more long as we paid 600 USD of penalties for the family...
Be careful, this is no more in Manhattan but on the other side in New Jersey. It takes 40 mn to get there from Manhattan.
About the flight it was fantastic, but I am not here to note the helicopter but the company... I put 2 stars for the longer tour...
Відповідь від хоста
Mar 2022
You came in 10 min before your flight and missed the check in time and your flight. You did have to wait for the next flight and you were bumped up to the Ultimate Tour which is the longest tour we offer. It specifically says on our website where the tours depart from which is in New Jersey. It is customer responsibility to be on time just like an airport.