New York Helicopter Tours LLC. was overall a pleasant experience. The staff and tour guide were friendly. I was worried at first due to some low ratings mentioning late fees. But they do send an email mentioning you have to arrive at least 45 minutes prior to your appointment to check in and get all the safety stuff out of the way. The only thing is that after I paid the ticket/person @$155 they mentioned heliport fees of $35 per person, bringing the actual cost to $190 which is still cheaper than some of the other options. It's only an issue because I wish the fee was transparent at the time of purchase. The tour itself was brief but had a good view of the statue of liberty, and a good view of New York skyline which includes the empire state building, as the helicopter flies above the Hudson River. If your looking for something longer in depth then this might not be for you, but if all you wanna do is get the new york highlights then this is sufficient. In short , even with the heliport fees for a total @$190 I believe the value of the experience I received was equivalent.