We arrived with my boyfriend on site at 9:13 am for a flight at 10 am. The mail told us to arrive 45min before the flight which we did. Finally, the girl who picked up us with the car arrived at 9:17am so we did the "check-in" at 9:17am. Someone told us that we were late and we have been forced to pay 50$ additional fees per person because of our late check in. i showed them a proof of the uber ticket saying we arrived at 9:13am on site... but nobody have thought to refund us.
Moreover, we waited for more than 1 hour because "we were late", people have walked past us because we were only two so we waited for late people to fly to be 6 customers in the helicopter. That's why we waited until 11:10am to take the helicopter (and we were here for 9:13am)...
I do not recommend this agency at all.