We had a group of 5. Two couple and a single. We called what we thought was the company and asked if the single person would be able to ride with the other 4. They told us yes, they would flag our tickets and to let them know when we arrived. The single ticket was purchased. Once we arrived and waited we were finally told that the single person would not be able to with the other two couples, she had to ride by herself. We explained the situation and were told we should have called the company directly. Being this was our first trip to Destin, we didn't know and said as much. Not wanting to leave our friend alone for an hour plus we all lost our money.