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Туртл Каньйони з трубкою і трубкою Екскурсія з Вайкікі, Гаваї

Огляд
Come experience snorkeling with Hawaiian Green Sea Turtles and Schools of Tropical Reef Fish at Waikiki's Turtle Canyons. This 2 Hour Boat trip includes all snorkeling equipment and in-water snorkeling guides.
Місто: Оаху
Sun 13 Jul
i
Обрати дату можна вже на сайті бронювання
Починаючи з $86.28
Sun 13 Jul
Починаючи з $86.28
Забронювати
Що включено
Легкі частування
Професійний гід
закуски
Використання спорядження для підводного плавання
Light refreshments
Professional guide
Snacks
Додаткова інформація
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • Minimum age is 3 years
  • Dress code is swim wear
  • Requires Basic Swimming Ability
  • Consider taking sea sickness medication if you are prone to motion sickness or are not accustomed to being on boats
  • Please bring a towel
Політика скасування
For a full refund, cancel at least 24 hours before the scheduled departure time.
Фотографії мандрівників
Відгуки (1000)
Richard_R
May 2024
You will NOT regret taking this tour! My daughter was able to put a check mark on her bucket list swimming with Hawaiian Green Turtles.
Відповідь від хоста
May 2024
Thank you so much for your enthusiastic review! We're thrilled to hear that your daughter was able to fulfill her dream of swimming with Hawaiian Green Turtles. It's moments like these that make our tours so special. We're glad you chose us to help make this experience memorable. We hope to welcome you and your family back for more adventures in the future!
Samer_N
May 2024
One of the instructors was notably unprofessional, frequently yelling at guests. This behavior created an uncomfortable and tense atmosphere, detracting from what should have been a relaxing and enjoyable experience. Moreover, hygiene standards were concerningly low. The snorkeling equipment appeared to be unclean, with no apparent effort made to sanitize the masks and snorkels before distributing them to guests. This lack of cleanliness not only posed health risks but also left a negative impression regarding the overall maintenance and care provided by the tour operators. In summary, while the natural beauty of Hawai'i's waters is undeniable, the subpar customer service and poor hygiene on this particular snorkeling tour were disappointing and need significant improvement. I hope the management takes these issues seriously to enhance the experience for future guests.
Відповідь від хоста
May 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the negative experience you had on our snorkeling tour. Your comments are important to us, and we are committed to addressing the issues you raised. I did speak to the captain and the guide about your experience. While our guides do focus on customer service, their number one priority and responsibility is for your safety. We apologize if the information about where you can safely snorkel was unclear to you but you do have to stay in the group with your guide when you are in the water. You cannot swim away on your own. And as you experienced, we do have 2 guides in the water with surfboards so that they can rescue and assist guests in the water as your guide did with you to get you back to the boat. We can always improve and we will strive to put our best foot forward by taking your experience seriously and making sure all our crew members are safe and fun snorkel guides. This tour is meant to be relaxing and enjoyable and we do our best to give every customer the most wonderful tour we can. In regards to sanitation. You may have not noticed the sanitation as we sanitize all the equipment thoroughly after the equipment is used and then hang it up to dry for the following tour. There is a large bin of sanitation solution that all equipment is soaked in after it is used and then it is hung up to dry before being used by guests on the next tour. We can communicate our methods better so that future guests do not have to question the cleanliness of the equipment they are using. But we do pride ourselves on the condition of our equipment and of our boats. Both of our vessels are brand new and very well maintained and we replace our snorkel equipment often. There has never been an issue with sanitation at Living Ocean. Aloha
Rory_M
May 2024
Outstanding trip. Crew was very well trained, knowledgeable, and friendly. Good equipment and a good value
Відповідь від хоста
May 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had an outstanding trip with us. Our crew takes great pride in providing knowledgeable and friendly service, and it's fantastic to know that their efforts contributed to your positive experience. We're also glad to hear that you found our equipment to be in good condition and that you felt the trip offered good value. Your feedback is greatly appreciated and motivates us to continue delivering exceptional experiences to our guests. We look forward to welcoming you back on another adventure soon!

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