I have nothing but extremely positive things to say about this company, and many specific people to thank for that!
First off, Miranda was absolutely incredible on our "Queen City Is Haunted" tour. She clearly has so much passion for what she does, and as an added bonus, she's also very funny! Her stories are captivating, and you will leave feeling like you really learned something (and had a blast on the way).
Troy and Barb were amazing and very knowledgeable inside of the Emery Theater. They're very open and honest about what they've felt and experienced inside of that historical building, but also respectful of the spirits that may reside there. You can tell they have a real love and respect of this theater.
And lastly, I want to thank Patti and Craig on the administrative side of things. We had an emergency happen on our first tour (unrelated to the tour itself, don't worry!), and Patti and Craig (but also, big thanks to Miranda) were able to sort out brand new tickets for the following weekend for the people in our group that had to leave early due to the emergency. This is better customer service than you can expect from a lot of companies nowadays, and I'm very grateful!
All in all, please go on a tour with these guys! I promise you will not regret it. :)