I believe our tour guide was Eric. He was extremely knowledgeable and described each event from the battle with such clarity and passion, we could almost see and hear it unfolding in front of us. Eric's timing and delivery were perfect and he expertly answered multiple questions from attendees without hesitation, meaning he "knows his stuff." He also asked open-ended questions to encourage attendee participation, and even inserted some humor where appropriate. Our driver was great too, though I don't recall her name. It was a very informative, enjoyable (comfortable air-conditioned bus with a restroom break along the tour!), more than reasonably priced experience, and something I'd recommend to friends and family. Thank You!