Highly recommended. Our boys (14 and 21) had a great time, as it was the first time on Segways for either of them, as well as my wife. Just the four of us and the guide on the tour, so it turned into a private tour. The guide gave a very good orientation and practice time to the kids, who were nervous at first, but by the end didn't want to get off the machines. We took a leisurely tour of the Montford neighborhood and Riverside Cemetery (where Thomas Wolfe and O. Henry are buried), then went through Montford Park and the paved path along Reed Creek. We eventually circled back to downtown, passing by the Grove Arcade, up Wall Street, down Church St. and backup Biltmore Ave., rested in Pack Square where a bluegrass band was playing, then finally returned to the starting point at the Asheville Chamber of Commerce building. The kids thought it was the highlight of the Asheville trip - better than the zip lines or Biltmore.
Tip: I'd recommend booking the last tour of the day, and making it the first thing you do when you arrive in town, as it's a great way to get oriented to the city.