What a difference a year makes. Last year (2019), we did the 2hr tour in St Petersburg & thought it was great. This year (2020), we had friends visiting so we thought this would be an activity for us all to do. First, the Segway machines were worn out. A few of the Segway wheels were wobbly and there were no packs available for our Segway. Second, our guide was just “ok” in telling us about the area. Third, the tour was 15 mins shorter. The guide said we ran out of time but then said it was because we were a big group (6 people - same size as last years tour). Either way, she didn’t seem to know how to manage our time during the tour & we arrived 7 mins before the end of the tour time.
There was another Segway tour company that we passed during our tour & they seemed to have newer Segways & headsets so the guide could talk to them during the tour. If interested in a Segway tour of St. Petersburg, you might want to check out that other company - sorry I don’t know the name of the other company.