christopherpaulm2018
Apr 2024
Having seen the website and photos of the kayaking alongside manatees and other animals, my family were very excited to experience this so we drove from Kissimmee for this adventure. However on arrival we were checked in and told we had to take a 15 minute walk to where we would get our Kayak and get in the water. On arrival, we were told that they did not have the 2 double kayaks available at that point and we would have to wait. The person trying to organise everything was quite clearly struggling and told us they were understaffed. It took approximately 45 mins for the Kayaks to arrive and when they did there was one seat missing, which they tried to replace. Once on the water we were disappointed that we could not see the bottom as the water was very cloudy / brown unlike the pictures on the website. The lake was very nice however we were very disappointed that we did not see any manatee or any other wildlife other than a few birds. We asked many other people on the lake and they had not seen any either. Bearing in mind that this is advertised as a place where manatee come for winter, you would expect to at least see one. Not somewhere I would be rushing back too
Response from Host
Apr 2024
Please contact us at 561-676-3607 about your experience. Three Sisters Springs is open and is some of the clearest water in the world do not sure where you are Kayaking. You are correct on the manatees being only a few right now because it is not winter. Manatees are free to come and go and you came at the end of manatee season. As far as walking to the launch, that is not accurate because you could have driven to the park and not had to walk. You have the option to walk, but that is your choice. Waiting for kayaks for 45 minutes has never happened ever. It takes us 3 minutes to get to the park from our location. There is a zero percent chance you waited 45 minutes at the park for kayaks. It might have felt like that, but definitely was not that long. As I said earlier, please contact me at 561-676-3607 and we can see what we can do to make you happy.