6/17/2017 - This was my first time visiting Napa, so we decided to rent a car service so we could enjoy every moment. There was only 4 of us so we rented an SUV. Brian showed up a few minutes early, surprising us with an upgrade to a Mercedes-Benz Sprinter. We were like little kids on Christmas morning!!
Brian provided us great champagne for the ride. We told him we were heavy drinkers, so he took us to a store and he bought us extra booze for between tastings. We put our full trust in Brian on where to visit. He made one phone call, and took us to a private estate tasting on Tom Crane's front porch over looking the mountains. Great view, and even better wine- My delivery arrives tomorrow. :) as well as took us to some of the most popular places.
Brian hooked up every part of the trip. Instead of waiting in line at the more popular places, he used his contacts to get us private seating and brought us self serve bottles. 2x the wine for 1/2 the cost!!
Even at lunch (without reservations), he found us outdoor seating when there was a wait, then had us moved inside in the air conditioning when it was first available. Brian is a true gentleman, and a rare find in the world of customer service. Brian made my entire CA experience, and has became a friend that I look forward to coming back to visit.
Brian has my business for life, and I will recommend (if not force him) onto any of my friends and family when they visit.
**This is my first TripAdvisor review. Brian made that much of an impact that I wanted to share my experience.
Response from Host
Jul 2018
Awwww thank you Taylor! I feel like I could run for Mayor after this review lol. This trip was more than just a wine tour. This was a LIFE tour! Taylor and her husband and friends were so down to earth. I’m very grateful that I was chosen to tour your group. Since the energy of the group overflowed , I brought out all my hidden gems and connections for Taylor and company . I have to admit, this is one tour that no one wanted to end! I will say that they stick to my company to the T, “ NO THINKING, JUST DRINKING “ , while I navigated the way. Thank you Taylor, we have you on the books already for your next visit . Cheers!