While the tour host shared a lot of interesting information, his props and visual aids, (well-intended) were sub-par. I was more impressed by Viator's communications (confirmations, emails, etc.). Those interactions and exchanges were far superior to the quality of the excursion tour itself. So, somewhat of a letdown overall.
Response from Host
Oct 2022
Our guide Senachie regularly receives five stars and has a wealth of knowledge to share for those who choose to interact with him. The correspondence relative to our tour from TripAdvisor is written by our staff, so we're happy that you appreciated it.