I would not recommend and I would never do this again. If I could somehow rewind, I would not have done it once. There was a recent reviewer who talked about being packed in like sardines and eating cafeteria food; yep, they told it like it is.
I feel awful because the performers were fabulous; itās the venue and the food experience that ruined it.
First, there were no pre-show activities. I heard about possible lei making or tattoosā- nothing. Just stand in line for a terrible Mai tai; I guess so, nothing else to do! This does not set three kids -or any kids- up for a good time.
You can see they are trying to pack in as many folks on this little green space as possible; it leaves a lot to be desired. Very narrow tables, plastic lined table cloths, and plastic chairs make it feel extremely cheap. Nice look out onto the ocean; would have been enjoyable if you werenāt so tightly jammed in.
One server as far as the eye can seeā¦ they brought the table next to us drinks once or twice; but I barely saw them to get our table a round of anything. Not that you would want the drinks: even those were bad; very limited bar with cheap options. Everyone was kind, just clearly too busy to give everyone good service.
The food- just, no. Bagged green salad (from the look of it). Bread rolls were warm but hard on one side from the trayās heat. Weirdly sweet potato/macaroni salad. Fish was ok. Dry and tough beef teriyaki, like someone had warmed beef jerky. The shredded pork was fine; probably one of the most edible things of the evening. Desserts were fine; came with a tiny bite of fresh papaya; would have rather had a plate of that. For the price point I was highly disappointed.
The music and the show were the absolute best thing about the night and saved it from being a complete failure. The fire dance made the evening memorable for my children. But my head wants to explode for the hundreds of dollars we paid for this completely lackluster experience.
Response from Host
Nov 2022
Thank you for sharing your feedback. We are extremely sorry to read about your negative experience and that we did not meet your expectations. We want our guests to have a magical night and appreciate you letting us know of your concerns. We will be sharing your review with our team to resolve the concerns you have listed so that we can improve our service. We want to thank you for joining us at the Voyagers of the Pacific Luau.