I’m going to write this from the perspective of a parent. We often travel with another family of 5 so we had 6 kids with us ranging in age from 2 to 15.
Parking - Closest parking to the water park (and theme park) is parking lot A on the first level. We used the ground level but either works. You’ll want to park as close as you can to the entrance there.
Pricing - This place is NOT known for the savings. You can save by going during the week vs weekends. there are bundles available online so you can couple the day with other things you might want to do which helps you save a smidge. However the best deal i got for JUST a Saturday at the waterpark was buying via TripAdvisor which I previously didn’t know they did. Kids 2 and under free. Kids 2-9 pay a slightly lower price and 10+ are treated same as the adults.
Rides - They measure and band all the kiddos at the entrance of the park so you don’t have to deal with the sizing shenanigans after waiting on line for 25+mins. The best rights in the park are all 48’ rides there are only a COUPLE 42’ rides. They don’t allow lap riding at all. The under 42’ crowd has (4) options a kiddy splash pad jungle gym with slides type area, a tube slide area, the wave pool, and lazy River (who ALSO doesn’t allow lap riding they have special tiny tubes for you to walk next to your kid - my 2 year old hated it). Everything requires a life vest and the lifeguards are hit/miss about enforcing it except in the River and Wave pool they were VERY strict about this rule.
Cleanliness - I would HIGHLY recommend you bring water shoes. Not because im germaphobic but because you’ll need the traction it’s VERY slippery EVERYWHERE but especially in the locker room. People are all over constantly cleaning up and they’re very responsive if you alert them to any issues. But do not skip the water shoes even with the littles it made ALL the difference and the people in our group that forgot theirs really felt it especially in the bathroom runs.
Food - I included a picture of the menu. You’d be paying concert prices if you eat there. I wish I could say it was worth it, it was functional in terms of quality/taste. Nothing fancy or supportive of the price tag OTHER than your literally paying for the permission to eat there on site. It’a somehow slightly better prices in the mall itself but not by much. They don’t check bags (for those of you like me who sneak food into the movies) but there is a sign when you first line up to get in that says no outside food. You can get a hand stamp to go in/out of the park if maybe you wanna have a tailgate lunch and re-enter.
Cabana/Skybox - We didn’t opt for one, I’ll just say though that they’re set up like hotel rooms that overlook the wave pool on one side of the park. They’re guaranteed seating/private area. But it seems like quite the trek from the cabanas to any of the rides below. I don’t know much else about that.
Tablet Stroller - for just under $12 you can rent a tablet stroller from the mall guest services, and it’s allowed anywhere in the water park (with a large group and littles this was a life saver for carrying and transporting littles).
Towels/Seating - seating is first come, first serve, and fill up VERY quickly. I didn’t see one towel station I brought my own. Also the seats ARE NOT standard beach chairs they are fixed hard plastic slippery very hard to move nightmares. They take up a lot of space and you have to leave something behind to claim the area or you’ll be out of luck on seating. There is a limited amount of space in the table/chair eating ‘area’ (small). I didn’t see ANY towel station at all or anyone with a uniform looking towel bring yours!
Lockers/Changing - they have many restrooms (women, men, family, men with kids, women with kids). They’re very slippery and lockers are operating via sensors on very specific arm bands that you get at check in. They leave only a few out on the machine that works the bands. There’s only one size and it’s got the capacity of a small carry on luggage. There is a station for setting up and station for filling it out and you get assigned a locker (you don’t pick which). There are limited changing rooms, bathroom stalls, and showers but they have al that with complementary shampoo and conditioner (this is a salt water/chlorine combo park water). There are water bottle refilling stations everywhere. Busiest times are at open and close of the park.
When you’re doing the parent shuffle to try and allow every adult to enjoy at least one ride it’s tough. I could see singles, couples, and smaller families navigating this park pretty easily. But it’s very large, it’s a bit of a maze to get into, and I didn’t see any alcohol.
Overall the facility is esthetically beautiful and has all of the grandiose looks that attract children. I heard ZERO complaints about the rides themselves they were all wonderful. The kids had an absolute blast and we traveled 2 hours to get there and we stayed from 11:30 to 6:30. Would we do it again? Only if we got a significant discount.
I didn’t rate it (5) because:
I felt it was overpriced solely because of its location/association with the American Dream Mall and not because of anything extraordinary compared to the multitude of other water I’ve been to.
Even though they had people around cleaning they could’ve done a better job at up keep.
No towels, overpriced meh food, terrible chairs, limited seating, very few rides the under 42’ crows could actually partake in, and only if they offered a better rate.