My first time rafting was a blast, thanks to Raft Masters. The check-in process was painless, obtaining our gear was easy, and the only down-time was waiting for all the participants to get outfitted. The guide in charge of the safety procedure speech was hilarious. Our river guide, CandyAndy, was awesome--we could tell that our safety was his #1 priority, and he was always up to answer our questions, even engaging our teen in conversation. I was pretty nervous about the trip, but he said that if we just listen to his instructions, we'd get through just fine. I appreciated how he'd give a little low-down on the upcoming rapids so I wasn't caught off-guard by how difficult they were. Most of the trip was a nice float; there were really only a handful of places that I was truly afraid we'd get dumped. Definitely would go again!