The captain was super and assistant were super personable. The problem was that he threw us off the banana boat several times. He did tell us that we would eventually end up in the water but I went in three times! He flipped the whole banana boat the last time so that everyone fell off. With everyone on the water, we all bumped into each other and two people in my party left injured. We also had three kids in our party and although they could all swim, dumping them in 20-30 ft. of water was worrisome.
Response from Host
Sep 2024
Thank you for your feedback and for recognizing the friendliness of our captain and crew. While the fun of the banana boat includes the thrill of falling into the water, we understand not everyone wants to do so. We appreciate your insights and would love the opportunity to welcome you back with an experience that better aligns with your expectations. Much apologies and Thank you for booking with us!