Tour was cancelled minutes before starting!!!
Booked for 6/19/24. Received two calls from the tour group that morning and when I returned their call got no answer, I left a message saying I would be at the meeting location they’d sent me about 20 minutes prior to tour start and if anything had changed to reach out. I received a text a few minutes later saying that everything was good to go and the calls were a mistake. I Ubered to the meeting location ($20 fare) and waited. After several minutes, I sent a text letting them know I was there and to see if I had the right spot. At this time they canceled on me. The tour was canceled, and no other groups would be going out later that day as an alternative. This was not due to weather or anything beyond their control.
I would not recommend this company or any of their tours in any way. To cancel a tour minutes before start time is completely unacceptable.
I asked if they would compensate me for the Uber I’d taken to their designated meeting spot, where they’d left me sitting and waiting, and they refused. Had they let me know when I reached out a few hours prior to the tour that it was canceled, I could have avoided this cost and planned alternate activities for the afternoon. Sadly, that was not the case and I was left stranded at a train station on the last day of my vacation.