Sorry to hear that your experience wasn't a positive one. Would you be able to contact us locally at
[email protected] with the name of the team member and give us some more specific feedback about why you felt like the guide was being racist? Was the bus full? Please also explain the changing seats concern as well as this is never an issue unless the bus is full. The concern about 45 minutes would also need to be explained better. What time did you check in for the night tour? Departures start around 7 pm so if you came too early for check in then you would naturally have to wait until the planned departure time. Look forward to gearing some feedback and clarification.