I have taken plenty of bus tours in my travels, but this one was one I wish we would have selected a different company. Just getting the tickets themselves once we purchased them on the internet was a pain. The metro brought us to Union Station where we were "greeted" by some grumpy employees. We finally got our tickets and got on the bus.
Our first tour guide, George, was totally unimpressive. For starters, our headphones only buzzed, no matter where we sat on the top floor of the bus itself. There were only about 10 of us on the bus and he was no help whatsoever. We finally got off and did a quick tour of one of the monuments just so we could get on another bus. The other two portions of our tours were fine.
Other than George, the other guides were informative as well as entertaining, which is why I gave it 3 stars vs. 1.
$50 is too high of a price for this tour. I have paid far less for far better of a tour in other cities.
Response from Host
Jun 2019
Hello Gabi,
We are sorry to hear Big Bus didn't fully meet your expectations. I definitely understand how it can be frustrating to sign up for a service and have it not work in the way you thought it would. We will discuss your rating with George and notify our mechanics of the audio issue. Thank you for the review.
Regards,
Autumn