The Botanical Garden Zipline is perfect for first timers and families like us. The staff was super friendly and helpful. They explained the gears and got everyone donned in no time. There were 9 lines and they started us from easy peasy and warmed us up to a 0.5mile long ride overlooking a gorgeous waterfall. Safety always comes first and you can tell the staff was extremely well trained. There were 12 ppl in the group, all families with young to teenager kids. We had a blast and would recommend the Botanical Garden Zipline to families or ppl wanting a fun intro to ziplining. The Botanical Garden itself is amazing. We enjoyed the short, easy strolls thru the garden and got to learn about some amazing plants.