We kayaked the Black Canyon section of the Colorado River on June 5th, 2021 during a very intense heatwave with wind gusts up to 18mph. Launch was at Riverbank below Hoover Dam, which was beautiful. Melissa was very professional and very clear about all the rules, particularly the speed at which we needed to launch at Hoover Dam, and why we needed to move quickly. She was polite and respectful about it and I think we all did a good job of getting our kayaks in the water efficiently. I appreciated all of that. As I write this review, I realize that the local weather isn't always the same, and it changes from season to season, and even day by day. My comments are provided as a business suggestion at being more flexible with what the experience and the business can offer, so in the event of a heatwave or big wind gusts, this experience can be enjoyed by all, and in ANY weather situation. We launched and it was fantastic. Along the way, we found some great, shaded spots to rest and explore. From Hoover Dam to Arizona Hot Springs was delightful, fun and everything you want and expect it to be. About a mile after AHS, the experience changed for us. The wind started to pick up, the sun was shining hot above us and there was hardly anywhere to stop and rest in the shade. We finally found a spot behind some large rocks and took a swim. By noon, the wind was pretty horrible. We tried kayaking closer to the rocks & shore as Melissa had recommended, but the wind was coming straight thru and up the river, and we had no choice but to paddle against that. In general, NOT recommend going past Arizona Hot Springs if there are wind gusts above 15 mph. I understand this is a business, and you would likely be cancelling a lot of trips, but the reality is, it just isn't fun, relaxing or enjoyable. It's hard work. I suppose if someone is looking to do some exercise in 107 degree weather, go for it. We were not. My suggestion is this. Offer an optional way to kayak just to Arizona HS and get picked up from there, either by boat or whatever. It could be the SAME price, and just an option should there be wind gusts or exceptionally hot weather. Allow yourself to offer more by being flexible. It can be done, and I know it can be done because other people were at AHS camping, and they were awaiting a pick up! We would have loved to have been given the option to be picked up at AHS! The other issue we had was the place for pick up near or at Willows Beach. Melissa was very clear about it, so this is NOT on her in any way, and there are a LOT of instructions at the beginning and we could not remember where the pick up was. My suggestion is to write it down differently on the map you provide to your guests. It can read something like this; " Kayak PAST the Willow Beach Marina. You'll see the sandy shoreline on your left. Look for our kayaks & vans at the end of that shoreline, and we'll be waving and looking out for you too." Melissa was looking out for us, we just didn't know it was PAST the Marina...(just not AT the Beach or AT the Marina) The last thing I would suggest is checking your equipment. While we are not kayak experts, we do own a couple of cheap Costco kayaks at home. They were $300 bucks, and our kayak tracks better and more efficiently than that green pelican I rented from you. It was a horrible kayak and not a lot of fun to maneuver in the water because it was SO unresponsive, and maybe a cushion for seat or suggest people bring a cushion. My ass was so sore after hours of kayaking! And invest in good paddles too; these were very heavy for a 12 mile journey. Antonia gave us a ride back, and he is super great, friendly and the cold water and Popsicles were a great touch! I hope you read my review as more than just a "review", but as suggestions to make it a better experience for all, because I think this experience can be better. I'm sure it's very different in Spring or when it isn't so damn hot, but we vacationers who happen to be bad at "weather timing" want to enjoy what you offer just as much as anyone else. In the end, thanks for doing what you do. It's a beautiful area, and it seems like you have great staff all around.