Explorer23589041516
Apr 2021
I don't like writing reviews like this but I need to be honest... this was the worst food tour I have ever been on. I have been on several in different cities and some were stronger on the food aspect and some were stronger on the historical aspect. This was very weak on both. The guide was nice and when she spoke it was informative, but, like the food, it was not even close to enough. From the food aspect, there felt like there was very little coordination with the venues we visited. At 2 of the locations we waited about 30 minutes for our food (no one seemed to call ahead, etc.). We only sat at one venue, which was a great stop on the tour - we had an authentic cannoli and outstanding cappuccino. Other than that, our food consisted of 2" of bread, 3" of an Italian sub, and a slice of pizza. During that time of waiting I had wished for much more information to be dispensed. Based on the other ratings and comments from other folks, perhaps this was just a bad day(?) If that is the case, then I wish we had attended on a better day.
Response from Host
Apr 2021
Thank you for your feedback. We're disappointed to hear that your tour didn't meet your expectations, however, we're encouraged to know that we can take the feedback and learn for future tours. We're always focused on giving our travelers an experience that is fun, local, original, and memorable. Most importantly, the tour must have value to our travelers, and we always strive to make sure that each traveler is getting what he/she wants out of the experience. Our guides carefully select each food stop and the goal is to bring our guests to the best local neighborhood stops. We're sorry that we fell short and the stops did not meet your expectations. We encourage all of our guests to reach out to us directly if there is a problem on a tour. We can always make it right in the end. Thanks again for the feedback.