Booked online and wished had researched it more thoroughly before booking. Bikes were poorly maintained, and no attempt was made to ensure a comfortable fit. We had to leave a driving licence as deposit, and the security around that was appalling. They tried to give us someone else's driving licence when we returned, and when we pointed it out, they were not the least bit apologetic. This was a total tourist rip off. Also, we saw cheaper places nearer the park, including what looked like the same company. The ride around Central Park was lovely, and we really enjoyed it, despite the bikes. Tip - go to another company to get your bikes!