excellent cruise and good food.- the sunny weather obviously helped a lot too.
We were extremely disappointed with this evening! I had informed Viator that it was our 30, yes 30th Anniversary and yet not one thing was done to make it special for us, and yet the couple next to us who was celebrating one year had rose petals and special attention! Our server was terrible. We waited 15 minutes before seeing her, took forever to come back with water, at one point she took my husbands wine glass with wine still in it, and then brought it back 3 minutes later, "Oh sorry, I see there is still stuff in there"! What the heck is that? So unprofessional, and unacceptable! We spent almost 300.00 for this dinner, and when we wanted the filet, they upcharges us another 20 each! It's steak, not gold! Extremely disappointed, we should have went to the Signature Room!
first we got transferred to the dinner cruise from the lunch cruise. was easy to do and very friendly. tickets and seats ready when we arrived. fantastic. service started right away. put a glass down, staff filled it right away. wow. because the table next to the window was empty, they moved us there. Great Move. Excellent customer relationship. Service made me feel as if I were a president. they always checked if we needed something, removed dishes once we finished that course. always smiling and friendly. now about the food.
hated it, i mean i hated to stop eating it. The best meal I have EVER had. My friends find I am a food expert. It was heavenly. the crew on my cruise should be given pats on the back. although they would more than likely want a raise instead.:) Thank you very much. dave and edith jones