Terrible scary experience 3/27/24 on the 4pm Dolphin Experience Boat Tour. A storm was forecasted for the same time we were to go out on our tour. I called the Tropics Boat Tours to voice my concern to see if they would cancel the tour and refund money. I was told the storm would push north of us and they would not cancel tour. We showed up as did others, many seniors, teens and children. The weather turned bad, as predicted by weather channels, with rough winds, lightning strikes and boat rocking. They had to turn around and end the tour 30 minutes in and announced they didn’t have proper staff to handle storm. It was raining so hard the MC said not to wait at the dock and hold everyone up getting off the boat. He said to telephone to reschedule or refund. I contacted them for a refund via text and was told “unfortunately, they cannot predict the weather nor refund my money!” They put the almighty dollar above the safety of their crew and passengers and I would never trust them again to take care of my safety or my family. Really, the captain and crew should be permanently suspended for negligence.