ABSOLUTELY AVOID THIS TOUR!!!! The local operator provided the instructions in the photo and we were at the meeting point 30 minutes before the tour time. It was raining steadily and no one from Signature Tours arrived. At 10:05 I placed a call to the local office to inquire if they were running late and was told that the tour had left without us because “everyone else” showed up except us, but there had been no other people milling about in a group, just individual families and couples exiting past the meeting location. I explained this to the person in the local office and he said we were too late to meet the group—we should have been at the meeting site by 9:45. I stated we had been there since 9:30 and had seen no one from Signature Tours. He then asked me why I had waited until 10:15 to call about the tour and said that if I had really been at the meeting point and was concerned about finding the tour guide, I should have called his office by 9:30, which (by his own instruction over the phone) was 15 minutes BEFORE the tour guide was supposed to meet us!! Who calls to ask if someone is late 15 minutes before they are supposed to arrive?? I restated that we were at the meeting site before the guide was supposed to be there and he again said, “Everyone else was there, but you were not.” There was only one platform at the train station and it would have been impossible to miss a tour company guide. I requested a refund for the tour or a different time to take the tour, but was told that since we were the ones who didn’t show up (even though I was standing at the meeting site while having this phone conversation), there would be no refund or rescheduling. What I suspect happened is that the tour company did not want to send a guide when it was raining steadily and rather than canceling or rescheduling, they simply falsely accused us of not being at the meeting site and said that the tour left without us. I am thoroughly disgusted with this tour company and would NEVER recommend them to anyone!!