Family of 5, youngest is 1; our boarding attendant Blaine was great, he explained everything in detail, was super friendly and made sure everyone was taken care of. Our pilot John was incredible, not only a great pilot but also very knowledgeable of the areas. Overall all the staff was great and so accommodating to us. We were told to expect up to 30 min wait time with appointment in case helicopter needed fuel etc...but didn't even have to 5 min. And they take great pictures of you. The picture packages are cheap compared to other attractions and quality is perfect. Pricing for the flights are also the best I've ever found. Amazing experience, will definitely be flying with them again.