This business is taking unfair advantage of customers at their Pismo Beach location. We went online and paid more than $500 for 2 dune buggyās on the morning of April 5th, and got a phone call at 2:30 saying to contact them. We were already on the way to our 3pm appointment with them and when we arrived the facility was locked down with all equipment put away and behind a chain link fence. The woman on site came to the fence and told us the Dunes were closed, that we should have received a phone call, and that while they would issue a gift certificate, no refunds were possible. Seeing that we were 20 feet from the park wardenās station we asked what was going on and he informed us the dunes had been CLOSED FOR MORE THAN 2 WEEKS ALREADY. This business knew full well that they were unlikely to be able to deliver on services they were selling. I called their office in Las Vegas and was told by a woman that they had literally just decided to post a notice on the website about the dunes being closed. Whether or not this business discloses āno refundsā which they do, taking money from people when they know darn well they wonāt be able to fulfill their end as scheduled and reserved is just terrible business. The kids were very disappointed, it wasted hours of our day when we could have gone to Hearst Castle instead, and we are out over $500 because we will never visit again and a gift certificate is useless to usā¦.