mindfulartshealing
Nov 2024
The location was absolutely perfect to see the Milkey Way! I gave this three stars because of the view however, our guide did not have a lazer pointer that worked and it really put a damper on the presentation. She would say things like, "maybe you can see where this is if you look over here" but none of that is really helpful if you are laying on the gound and you can't see where she is pointing in the dark. The purpose of the tour was to enjoy, point out and explore the night sky and I would think making sure you had a working pointer to identify stars, constellations and planets would be an absolute must, why not have a backup if your tour depends on it? The guide was pleasant and approachable but seemed a little unsure of the information she was putting out.
Response from Host
Nov 2024
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our guests to ensure weāre doing a good job. As you shared in your review, this was not the case for you and for this, we do apologize.Our customers are the heart of our business and We understand youāre feeling disappointed
We have spoken with our staff and are taking steps to ensure that this doesn't happen again.