We had an absolutely perfect day of exploring Cape Ann on the incredibly comfy electric bikes we rented. It was one of the best consumer experiences my husband and I have ever had - very reasonable rental rate, gracious and communicative service throughout, bikes that were in excellent condition and easy to operate. And Cathy, the owner/operator was the icing on the cake. She let us try out as many bikes as we wanted before we settled on ours for the day; she was available to meet us when we wanted; she was informative and encouraging about really "using" the bikes ... she prioritized our pleasure and comfort throughout. I've traveled around Cape Ann all my life, but the experience of the electric bike led me up and down roads I never would have attempted on a regular bike or even explored by car. I newly discovered the area. What a joy! We loved every minute.