Great staff: from our driver, Bruce, who was friendly and attentive, to the captain (Warrick?) and the aligator expert, all of them were amazing and devoted to their customers. We only saw alligators at the show as they don't like rainy days and stayed at the bottom of the river, but we enjoyed our airboat ride and the view of the wildlife and vegetation. Regarding caged animals, I know that they are not supposed to survive in the wild due to their peculiarities, but I would prefer that they had open spaces or were in larger facilities.