I had paid for a day trip of Washington DC plus Mount Vernon. Unfortunately Instead I was transferred to a trip to Mount Vernon and was to be given a tour in the evening. They apparently did this as I was the only one who had booked that particular day's itinerary. I only learned this late in the day when I complained I had not seen "the sites."- I must say that the tour of Mount Vernon was very good indeed but the lack of the tour was disappointing. I had never been to DC before and booked the tour as I thought it would be the best way to experience the highlights. As I was leaving early the next day for my flight home I was too tired to go on any evening tour, particularly as I was told it would not bring me back until after 10.30 and even then I would need an Uber to take me back to my hotel. I was contacted the next day (I presume because I didn't take the evening tour) and when I explained what had happened I was told I would be credited the cost of the tour but this has not been forthcoming. This is why I have decided to go ahead with this review. Further, the driver of the van who took us to/from Mount Vernon was not very pleasant and was certainly not customer oriented. He seemed to be more concerned with bad drivers than informing us of our surroundings. He gave the distinct impression that he would rather be anywhere other than driving us around. The van was new and nice and clean, it was just the driver that disappointed. Finally, I have to restate that I enjoyed Mount Vernon but there was a lot of walking and I was exhausted, but missed what I had hoped would be a nice sie seeing tour with a commentary.