Hello,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your visit. We understand your frustration and disappointment, especially given the timing of your trip.
We strive to provide accurate information about the availability of our attractions, and we regret that this was not the case for your visit. Your feedback is crucial, and we will ensure that our communication regarding seasonal closures is clearer in the future.
Please drop us a email at:
[email protected] with all your order information so, we can take a closer look at your case and help you with the best resolution. Awaiting your response.
Regards,
Go City