This is my first time in Las Vegas and had a chance to spend a weekend after my training. I didnāt have a lot of time to research about Grand Canyon. All I knew I wanted to visit. I chose Max tour; and these are the reasons why I rate 5 stars:
1. On time.
They promised to pick me up at 6.45am. By the time I went out from the hotel at 6.43, Matthew (our tour guide and owner of the company) was already waiting. The same thing happened on the next day when we need to convene at 6am to watch the sunrise.
2. Keep the promises
One of the agenda of this tour is to watch sunrise at Grand Canyon. We knew the night before that there was a chance that it would snow. Matthew kept on checking the weather and decided that we had the chance despite the forecast. He was right!
He always made the best attempt to deliver the agenda of the tour subject to the weather condition.
3. Provides excellent recommendation
Matthew always gives us excellent recommendation the best spot for lookout, for taking pictures and most importantly for eat.
4. Care factors
This is the tipping point why I give Max your 5 stars. On the second day of the trip, we watched sunrise at minus 5. I have prepared with my jacket, beanie and gloves. But these didnāt equip well when we had to wait up in the windy mountain. Matthew already thought in advance. He brought hand warmers and distributed to all of us. This small thing is important especially for a guest like me who didnāt put a lot of preparation prior to going. A good tour in my mind is a tour that not only has a lot of experience but also care for the guests!
The other thing that I observed is Matthew always talked to all of us, answered any questions and made sure that we were okay. He brought water, juice, cokes, bananas and muffins to make sure we were not starved or dehydrated during the long trip on the dessert!
5. Bonus spot
This is not in the agenda of the trip. But at the end of the tour, Matthew took us to the park to see the bull horn and enjoy the sunset view!
In overall, I highly recommend this tour for the reason as above. I really enjoyed my 2 days tour and took a lot of amazing pictures despite the season!