It's an absolute blast. Joining this tour is the best decisions we have ever made. The whole experice, including transportation from anchorage, the one night stay we had, the tour, and the shuttle back, is flawless.
We got picked up right in front of our hotel on time, and got dropped off RIGHT OUTSIDE our cabin which is on the 3rd floor. We briefly stopped at a view point close to the lodge, the view there is awesome.
We got a call from the tour one day in advance, going over the carry-on instructions and what to wear.
Our tour guides Micaiah and Kinley are incrediblely kind, responsible and knowledgeable. We barely need to do anything ourselves. They showed up with all the well-organized equipments, helped us buckle up the complicated helicopter seat belt, carried our camera bag, toke photos for us and said yes for all of our requests. I could not show you how caring they are unless you experienced it yourself.
When we get off the helicopter, they got off first and helped us put on the spikes, our shoes did not touch the glacier a sec without the spikes. When we saw the beautiful lake but forgot our camera, they ran back and brought the camera to us; When my mom showed concern to the paddling experince because it was her first time, one of the tour guide got on the paddleboard as she requested and paddled with her and the other one took photos for us on the ground; When I accidentally fell into the water while paddling, they reacted incrediblely fast and instructed me to get back on my paddle board; When my mom is getting used to walking on the glacier, they held my mom's hand and told her where is safe to place her foot... There was not a single sec we felt left out within the glaciers. We felt so safe and so card that we kept regreting that we did not tip them as generously as they deserved because of a time crunch.
Everything is so smooth here, we did not have to worry about a thing. Highly recommend to stay-over for one night, because the cabins are tidy and comfortable with spatacular views.
We will come back again during winter if we have time.