We could not find a rental car in Hawaii due to the car shortage and needed reliable transportation to/from airport. I also did not want a shared shuttle/van because you end up spending up to 2hrs from Airport to hotel in Waikiki with all the stops and the traffic issues. This private transfer by minivan was EXCELLENT. They texted me multiple times before my flight, provides a step by step direction (with pictures) to where to go after collecting bags, and a driver was waiting for us. On the way back, they picked us up from the hotel, handled our bags, and drove us to the airline check-in door.