The trolly car had uncomfortable seating and whenever the driver hit the many potholes along the route, passengers were bounced and thrown around on their seat. We are healthy adults so it has nothing to do with our age or personal physical challenges etc. There were no handles to grasp in order to stablize the jolts so it really affected the entire experience in a negative way. I realize it is a vintage trolly car however, the ride conditions should be stated before the purchase of buying a ticket so that proper consideration can be made for this attraction. Secondly, the audio was super hard to understand due to poor speaker quality and additional noise from the motor itself. Lastly, a window actually fell out onto the seat next to a passenger and the driver couldn't have been less interested enought to pull over and handle the situation. I have been on several attractions similar to this one in other cities and was satisfied with my experience. I was very disappointed and although it was a good length of time and the driver shared a few key pieces of information I would not recommend to anyone. By the way, I can't remember when I've ever given a negative review for anything.